Research showed me that western digital use a hardware encryption chip on the driver board to protect user data. It could see the drive so it was still working, but it could not recognize the format of it. Microsoft Exchange Rpc Client Access Not Starting Sbs 2011 Remote. So I pulled the drive out of it and plugged it in as in internal drive to the desktop computer. You best bet is to contact Western Digital and see if they can help you. What should I do? See More: Lost WD 1TB HD Smartware Password What to do? StuartS Octoat 04:22:09. I am willing to pay a hacker to hack smartware software and the password for me. How can I unlock the drive without formatting it, is there any way to crack or hack the smartware and unlock it. Anyhow, if you never installed WD-provided software for your drive and never entered a password, the more likely explanation is still a sector size remapping. There are indeed some WD USB disks where the USB-SATA adapter performs the encryption. The SmartWare password has been cracked (ie bypassed) by the Reverse Engineering Brothers. This hard drive use 256 bit hardware encryption. I had put a password in it without a hint and now I have lost the password. Hi, I have a WD Western Digital My Book Essential 1TB Hard Drive which comes with WD Smartware software. I have lost it months ago and I found kt, the password IDK. I need to get into my passport with out deleting anything. I assume it's the USB interface has died as it's no longer recognized by the computer. I used an external WD hard drive for my backups, but it decided to not speak to the computer anymore last week.
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